Privacy Policy

Privacy Policy

At Lumine Fleur Perfumes, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you interact with our website or services.

1. Collecting Personal Information

We collect personal information to provide you with the best shopping experience. The types of information we may collect include:

Contact Information: Name, email address, phone number, and shipping/billing address.

Payment Details: Payment method information (processed securely via third-party payment processors).

Account Information: Login credentials if you create an account on our website.

Browsing Data: IP address, device information, and browsing activity on our website.

Marketing Preferences: Information on your preferences for receiving promotional materials.

We collect this information through:

Forms you fill out on our website.

Your purchase history.

Cookies and similar tracking technologies.

2. Sharing Personal Information

We do not sell your personal information. However, we may share it with trusted third parties to operate our business effectively, such as:

Service Providers: Shipping companies, payment processors, and IT service providers.

Legal Authorities: When required by law or to protect our legal rights.

Marketing Partners: To deliver relevant advertisements or promotions, subject to your preferences.

3. Using Personal Information

We use your personal information to:

Process and fulfil your orders.

Communicate with you about your purchases or inquiries.

Send you updates, offers, or promotions (if you’ve opted in).

Improve our website, services, and customer experience.

Comply with legal and regulatory requirements.

4. Customers’ Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.

Correct: Update or correct inaccurate information.

Delete: Request deletion of your personal information, subject to legal obligations.

Opt-Out: Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the details provided below.

5. Use of Cookies

We use cookies to enhance your browsing experience and gather analytics. Cookies help us:

Remember your preferences.

Understand website performance.

Deliver targeted advertisements.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain functionalities of our website.